Artificially Intelligent Customer Portal and Mobile App

Transforming Customer Service

Deliver an exceptional customer experience with the AI-driven Livegage Customer Portal, and Mobile App. Leveraging the power of machine learning, our Customer Portal delivers an exponentially enhanced, and personalized customer experience through an intuitive, servicer brandable user interface. Increase engagement, reduce operational costs, and improve recapture rates with a frictionless, expertly engineered borrower-centric portal that goes beyond the basics.

Designed for Customers:

AI/ML-driven Smart landing page proactively predicts customer behavior for a personal and streamlined experience
Customer self-serve from any device for complete loan management
Personalized dashboard for real-time loan information
Make payments in seconds from multiple supported sources and methods
Schedule recurring and one-time payments, request payoff quotes and monitor escrow balances in real-time
Homeownership support with real-time insights and recommendations for informed decision making
Integrated AI-Chatbot with extensive functionality and superior responsiveness

Designed for Servicers:

Integrate and deploy our out-of-the-box portal app in weeks, not months
Fully servicer-brandable with extensive options for customization
Deliver situational messaging and notifications based on real-time and prior site interactions as well as recent loan activity
Real-time data sharing and co-browsing capability for exponentially improved and personalized customer support
Secure communication and data/document sharing
Supports multiple loan types and multiple loans per borrower
Maximized retention and cross-sell opportunities with Zillow™ integration, calculators, and a customizable Learning Center